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We'd love to hear from you! Please fill out the form below or send a note directly to info@cordejewelry.com
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YOU CAN ALSO FIND ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS
FAQ
How does my Jewelry arrive?
At Corde Jewelry, we take pride in delivering your jewelry in elegant packaging. Each item is carefully placed in a protective pouch and then enclosed in a signature Corde box, ensuring your purchase arrives safely and beautifully presented.
How can I cancel my order?
We understand the importance of receiving your Corde Jewelry purchase promptly, so we process orders as quickly as possible. Due to this, we cannot guarantee changes to your order once it has been submitted. If you need to modify or cancel your order, please contact us immediately. We will make every effort to accommodate your request; however, order cancellation cannot be guaranteed.
What should I do if my order is lost?
If your Corde Jewelry order appears to be lost, please take the following steps:
- Check the Tracking Information: Review the tracking details provided in your shipping confirmation email to verify the current status of your package.
- Contact the Carrier: Reach out to the shipping carrier directly with your tracking number to inquire about any delivery issues or delays.
- Contact Us: If the carrier is unable to locate your package, please email us at info@cordejewelry.com with your order number and tracking information. We will work with you to resolve the issue
Please note that while we strive to assist in locating lost packages, Corde Jewelry is not responsible for items lost or damaged after delivery has been confirmed. To help prevent lost or stolen packages, please ensure your delivery address is secure and can safely receive parcels during the expected delivery window.
Do you sell wholesale?
Yes! Corde Jewelry offers wholesale options for retailers and businesses interested in carrying our unique designs. To inquire about wholesale opportunities, please contact us at info@cordejewelry.com. We look forward to discussing how we can collaborate to bring Corde Jewelry to your customers.